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WHAT IS AUTOPET?

AutoPet is a Scheduled Delivery Service Program that provides you with the security of having your pet's favorite products without having to go to the store. It's an exclusive service by Kanu, for online purchases where you can customize the purchase frequency to your liking, with automatic shipments of your furry friends' favorite products.

Additionally, you will receive a prior email before each shipment, allowing you to make any necessary modifications if needed.

YOUR PROFITS

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HOW TO SET UP SCHEDULED DELIVERY?

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DO YOU HAVE A SCHEDULED DELIVERY?

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FAQs

Can I modify or cancel my AutoPet?

You can pause, cancel, or modify your Kanu AutoPet at any time through your account on the website or via the helpline. We're here to provide you with flexibility and adapt to your needs.

How do I change my credit card information?

If you wish to update the credit card information for Kanu AutoPet, you can do so easily by accessing your account on our website. Once you've logged in, navigate to the 'Settings' or 'Payment Information' section and select the option to update your credit card details. Follow the provided instructions to input the new card information. If you need further assistance, our customer support team will be happy to help.

What should I do if my purchase is declined?

Our Customer Service team will get in touch with you as soon as possible to rectify any issues and ensure the seamless execution of your automatic purchases.

What can I do if I want to pay on delivery?

At Kanu AutoPet, we currently don't offer the option of cash on delivery. To ensure a recurring and secure shopping experience, we require repayment when setting up your anu AutoPet. However, we assure you that our online payment system is secure and reliable.

How long after the automatic purchase does my order arrive?

Once we confirm your activated recurring order on the date you selected, we will swing into action. In just 1-3 business days, your products will arrive at your doorstep. The delivery speed will depend on your location and the conditions of the shipping company. For precise details, visit 'Order Tracking' in your account or contact our team. Get ready to receive the best for your pet!

If the date of my purchase is a Sunday or a holiday, what happens?

The automatic purchase is processed smoothly, and your order is delivered the next business day.

OUR REVIEWS

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